Content of this article
- Preliminary Remarks
- Add User
- Manage User
1. Preliminary Remarks
The Merchant Backend offers a user management for Merchant Backend users.
Users must be assigned to user groups. Therefore, user groups must be created prior to adding users.
Users must be assigned to user groups. Therefore, user groups must be created prior to adding users.
2. Add User
- Click on Add a user.
- Determine a Username*.
The Company Part* cannot be changed and is part of the username when logging in. - Enter First name* and Last name*.
- Optionally, the Department can be entered.
- Optionally, an e-mail address can be entered.
Note: Entering an e-mail address for the role Administrator is mandatory. If no mail address was entered for the role user, the administrator automatically receives an e-mail if the user has requested a passwort reset.
After successfully creating a user, the user receives a registration mail in which their username@company part is contained. If no e-mail address was entered, the user must be informed otherwise.
- Determine the Role* using the drop-down menu (User or Administrator).
- When creating a User, the User group* must also be selected to define the rights for the user.
- Select the user's Language*.
- Checkbox Activate Two-Factor Authentication defines if the user must have a two-factor authentication when logging in.
3. Manage User
n the list view, all users already created are displayed. The view is divided into three tabs.
- Active Users: Users with active access to the system.
- Disabled Users: Users who have been deactivated.
- Blocked Users: Users who have been blocked due to repeated incorrect passwort entry.
Blocked and deactivated users can be unlocked by administrators.