Possibilities and Limitations - Single Products and Subscriptions

    Which functions can be implemented for single products and subscriptions?
    In the plenigo Merchant Backend you will find some functions which cannot be implemented for both single products and subscriptions, but sometimes only for one of them.

    1. Process Control
      The process control in the Merchant Backend can minimize financial risks by registering and blocking repeated use of non-functioning payment methods and blocking access or even terminating the contractual relationship with the end customer in the event of failed payment attempts.
      Process control only applies to subscriptions and not to single products. 
      More information >> Process Controls
    2. Partial Cancellation
      An automatic partial cancellation can be triggered for subscriptions, for example by canceling the subscription. This functionality is not possible for individual products. It is possible to carry out a manual partial cancellation by correcting the corresponding invoice. In this case, the refund (except for payment by invoice) is processed automatically via the PSP.
      More information >> Invoice Processing Options
    3. Skeleton Offers
      A skeleton is an offer that can be overwritten with external data. If a single product is to be sold repeatedly, for example a weekly e-paper, it is not necessary to create a separate offer for each issue. In the Merchant Backend, it is sufficient to create an offer and overwrite it with the relevant data via the checkout. This is only possible for individual products, but not for subscriptions.
      More information >> Skeleton Offers
    4. Delivery Print
      For subscriptions, a delivery list is created at a defined interval, listing all end customers who receive a delivery of the analog products. This delivery list can be downloaded and forwarded to the print shop accordingly.
      A special delivery list is created for single products, the so-called “delivery notes”. This is only created if single analog products were purchased the day before. An analog tax type must have been assigned to the offer so that the corresponding single product triggers a delivery notes list when it is purchased.
      More information >> The Various Delivery Lists and their Function
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