Blocked IBANs

    Content of this article

    1. Preliminary remarks
    2. Block IBANs
    3. Use Case

    1. Preliminary remarks

    Um potentiellem Zahlungsmittelmissbrauchs entgegenzuwirken, können IBANs via Blacklist von Zahlungsversuchen ausgeschlossen werden. / In order to counteract potential misuse of payment methods, IBANs can be excluded from payment attempts via a blacklist.
    The IBAN blacklist can be maintained in the plenigo Merchant Backend itself. The blocked IBANs are rejected in the Checkout and can neither be saved in the Self Service nor in the Merchant Backend.

    Note: It is important to note that the blocking of an IBAN only affects the specific account linked to this IBAN and not all accounts of a person with the bank or other means of payment deposited by this person.

    2. Block IBANs

    Overview

    In the list view, all blocked IBANs are displayed.
    • IBANs can be searched for in the search bar.
    • Individual IBANs can be deleted via Commands.

    Block IBANs

    • Click on + Block IBANs.
    • Enter IBAN that should be blocked.
    • The Description field is automatically filled in with the name of the creator and creation date.
    • Add further IBANs or delete them by clicking on + or - via Commands.
    • Click on Save to save the IBANs entered. The saved IBANs are listet below.
    • To return to the overview, click on Cancel in the left hand corner. The saved IBANs are displayed in the list.


    3. Use Case

    In the Merchant Backend

    If a user of the plenigo Merchant Backend tries to add a blocked IBAN in the customer account, the following error message is displayed:

    In the Checkout

    If a customer tries to add a blocked IBAN in the Self Service or Checkout, the following error message is displayed:


    Published