Different statuses are used in the customer account to clearly display the status of a subscription. The representation takes place both visually and by different designations. Below you will find a list of all possible statuses of a subscription.
- blocked: The subscription is blocked. In this status, customers cannot access the purchased services. This block can be removed.
- canceled: The subscription has been canceled, either at the end of the term or immediately. If the cancellation is made at the end of the term, the cancellation can be withdrawn by the customer or in the Merchant Backend under certain conditions.
- active: The subscription is still active.
- in the future: This status is used for subscription steps that have not yet started.
- expired: This status is used for subscription steps that have already expired and are in the past.